Support
Need help? We're here for you.
Contact Us
For any questions about your account, billing, or collection management, reach out to us at support@novavault.app. We aim to respond within 24 hours.
Common Questions
How do I add items to my collection?
From your dashboard, click the "Add Item" button to open the collection form. Fill in the details about your piece and save.
Can I export my collection data?
Yes. You can export your entire collection at any time from your dashboard settings. Your data is always yours.
How do I upgrade to Pro?
Visit the Pricing section on our homepage or go to Settings in your dashboard to upgrade your plan.
Is my collection data secure?
Absolutely. We use bank-level encryption and Row Level Security to ensure only you can access your data. Your collection is automatically backed up to secure cloud storage.
Report a Bug
Found something that doesn't work as expected? Let us know at support@novavault.app with a description of the issue and we'll look into it.